1. General Provisions
The myprosystems.net website is an information resource of Electrolux Professional Professional myPro. Information about prices, technical specifications, availability and supply terms is provided for reference and is subject to confirmation by a manager when an order is placed.
2. Orders and Payment
Orders may be placed through the website form, by phone or by email. Payment is made by bank transfer against an issued invoice. Legal entities receive a complete set of supporting documents.
3. Delivery
Delivery within Kyiv is free of charge. To other locations in Ukraine, equipment is shipped by a transport company (Nova Poshta, SAT) or delivered by our own transport subject to prior agreement. The estimated delivery time is 1–5 business days and depends on product availability and the delivery address.
4. Warranty
The standard warranty period for Electrolux Professional Professional myPro equipment is 12 months from the date of sale, unless otherwise specified in the documents for the specific equipment. Warranty service in Ukraine is performed by official distributors in accordance with the terms of the manufacturer's warranty.
5. Returns and Exchanges
Returns or exchanges are handled in accordance with applicable Ukrainian law and the agreed supply terms. To return goods of proper quality within 14 days, their saleable condition, completeness, seals, documents and original packaging must be preserved. After installation or commissioning, a return or exchange is possible in cases provided by law, including where a manufacturing defect has been confirmed.
6. Liability
To the extent permitted by law, the company is not liable for consequences arising from improper use of the equipment, failure to follow the manufacturer’s instructions, damage caused by a power supply that does not meet technical requirements, or force majeure events.
7. Contact Information
Electrolux Professional Professional myPro. Phone: +38 063 261 80 78. Email: myprosystems@ukr.net.